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About Us

 

Who We Are

 

Cyborwell, who work with Retailers, Big-Box Stores, Private Brands, Promotional Company and E-commerce clients for more than fifteen years, has made significant strides in the industry by forming strategic partnerships with global brands, with a strong foundation in innovation, customer satisfaction and professional team on project schedule management, sourcing and quality control. Our collaboration with global private brands, , underscores our commitment to delivering quality products and services to a broad international audience. Through these collaborations, we have gained invaluable experience and expertise, enabling us to meet the highest standards of excellence in today's competitive market.

 

 

What We Focus On

 

Extensive Supplier Network

We maintain an extensive network of over 1,000 qualified suppliers. For every product line, we strategically develop multiple manufacturing partners rather than relying on single-source production. This diversified supplier portfolio ensures we always maintain alternative production options, giving us enhanced flexibility and negotiating power throughout both factory selection and post-qualification pricing discussions. 

 

Cost Analysis Capability

Concurrently, we conduct real-time monitoring of global raw material market dynamics through systematic tracking mechanisms. Furthermore, over 75% of our SCM team members possess hands-on manufacturing experience with an average of 8+ years in production operations, which  enable us to do cost analysis from material, production processes and technical specifications and man-hour to ensuring cost structure optimization; 

 

Throughout our process of developing and manufacturing competitive products for clients, we have gained valuable insights from our customers on implementing efficient and systematic project management. By establishing customized SOP systems aligned with each client's unique development process, so that to ensuring structured execution through clear team guidelines.

 

Our operational excellence framework includes:

Proactive Issue Resolution Protocol

Immediate escalation abnormal condition and provide corrective action proposals within 48 business hours for any project anomalie

Dedicated Project Governance

Consistent 98%+ on-time delivery rate

Performance Validation

Immediate escalation abnormal condition and provide corrective action proposals within 48 business hours for any project anomalies

Performance

 

With a dedicated quality team overseeing the entire process - from new factory’s qualification and onboard, material’s chemical testing, functional verification, pre-production reliability testing, safety certifications, to final shipment inspections and regular Ongoing Reliability Testing (ORT) - we ensure stable product performance throughout its life cycle. 

 

 

 

 

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Value Plus

 

While maintaining supply chain diversification, we ensure continuous exploration and sustained competitiveness in our core product categories. By partnering with us, you gain access to thousands of factories, yet avoid the hassle of constantly adapting to new teams. You can collaborate seamlessly in your preferred way, working consistently with the team you trust most.

 

 

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